.rdp{--ink:#13302e;--ink-soft:#3f595a;--muted:#7a9092;--line:#e1e7df;--sand:#f3f6f0;--card:#fff;--brand:#1d4e52;--brand-dark:#143a3d;--brand-soft:#e3efec;--celadon:#dfeac4;--celadon-soft:#eef3df;--accent:#c0993f;--accent-soft:#f5efda;--danger:#b3402f;--danger-soft:#f6e6e2;--success:#2f7d5b;--info:#1d4e52;--info-soft:#e3efec;--radius:16px;--shadow:0 1px 2px #14211d0a, 0 8px 24px #14211d0f;--font:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--serif:"Iowan Old Style", "Palatino Linotype", Palatino, Georgia, serif}.rdp *{box-sizing:border-box}.rdp{font-family:var(--font);color:var(--ink);background:var(--sand);-webkit-font-smoothing:antialiased;margin:0;padding:0;line-height:1.5}.rdp .shell{max-width:880px;margin:0 auto;padding:0 20px 80px}.rdp .topbar{background:linear-gradient(120deg, var(--brand) 0%, #1a474b 60%, var(--brand-dark) 100%);border-radius:18px;justify-content:space-between;align-items:center;margin:16px 0 20px;padding:15px 20px;display:flex;box-shadow:0 10px 28px #13302e33}.rdp .brand{align-items:center;gap:13px;display:flex}.rdp .brand .mark{border:1.6px solid var(--celadon);width:42px;height:42px;color:var(--celadon);letter-spacing:.04em;background:0 0;border-radius:12px;place-items:center;font-size:15px;font-weight:700;display:grid}.rdp .brand .mark svg{width:24px;height:24px;display:block}.rdp .brand .name{letter-spacing:.16em;text-transform:uppercase;color:var(--celadon);font-size:15px;font-weight:700;line-height:1.1}.rdp .brand .name span{color:#fff}.rdp .brand .sub{letter-spacing:.2em;text-transform:uppercase;color:#dfeac4a8;margin-top:2px;font-size:9.5px}.rdp .topbar .who{color:#dfeac4d1;font-size:13px}.rdp .stepper{flex-wrap:wrap;gap:6px;margin:6px 0 26px;display:flex}.rdp .step-pill{border:1px solid var(--line);color:var(--muted);white-space:nowrap;background:#fff;border-radius:999px;padding:6px 11px;font-size:12px}.rdp 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var(--line);border-radius:999px;flex:none;place-items:center;width:20px;height:20px;margin-top:1px;display:grid}.rdp .choice.sel .tick{border-color:var(--brand);background:var(--brand)}.rdp .choice.sel .tick:after{content:"";background:#fff;border-radius:999px;width:7px;height:7px}.rdp .choice .ttl{font-size:15px;font-weight:600}.rdp .choice .meta{color:var(--muted);margin-top:2px;font-size:13px}.rdp .check{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:12px;align-items:flex-start;gap:11px;margin-bottom:9px;padding:13px 14px;display:flex}.rdp .check.sel{border-color:var(--brand);background:var(--brand-soft)}.rdp .check .box{border:2px solid var(--line);border-radius:6px;flex:none;place-items:center;width:20px;height:20px;margin-top:1px;display:grid}.rdp .check.sel .box{background:var(--brand);border-color:var(--brand);color:#fff}.rdp .check .ct{font-size:14px}.rdp .check .ct b{font-weight:600}.rdp .actions{justify-content:space-between;align-items:center;gap:12px;margin-top:22px;display:flex}.rdp .btn{cursor:pointer;border:1px solid #0000;border-radius:12px;padding:12px 22px;font-family:inherit;font-size:15px;font-weight:600;transition:all .12s}.rdp .btn.primary{background:var(--brand);color:#fff;box-shadow:var(--shadow)}.rdp .btn.primary:hover{background:var(--brand-dark)}.rdp .btn.ghost{color:var(--ink-soft);border-color:var(--line);background:#fff}.rdp .btn.ghost:hover{border-color:var(--muted)}.rdp .btn.link{color:var(--brand);background:0 0;border:none;padding:8px 4px}.rdp .btn:disabled{opacity:.45;cursor:not-allowed}.rdp .btn.wide{width:100%}.rdp .badge{border-radius:999px;align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.rdp .badge.ok{background:var(--brand-soft);color:var(--brand-dark)}.rdp .badge.warn{background:var(--accent-soft);color:#8a5a1d}.rdp .badge.info{background:var(--info-soft);color:var(--info)}.rdp 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.cal{text-align:center;background:#ffffff29;border-radius:12px;flex:none;place-items:center;width:58px;height:58px;display:grid}.rdp .appt .cal .m{text-transform:uppercase;letter-spacing:.06em;font-size:11px}.rdp .appt .cal .d{font-size:22px;font-weight:800;line-height:1}.rdp .appt .a-when{font-size:16px;font-weight:700}.rdp .appt .a-meta{opacity:.9;font-size:13px}.rdp .appt .a-join{margin-left:auto}.rdp .appt .a-join .btn{color:var(--brand-dark);background:#fff}.rdp .statusline{flex-wrap:wrap;gap:10px;margin-top:14px;display:flex}.rdp .tile{border:1px solid var(--line);background:#fff;border-radius:13px;flex:180px;padding:15px}.rdp .tile .t-lbl{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-size:12px;font-weight:700}.rdp .tile .t-val{margin-top:6px;font-weight:600}.rdp .thread .msg{border:1px solid var(--line);border-radius:12px;margin-bottom:9px;padding:12px 14px}.rdp .thread .msg.prov{background:var(--brand-soft);border-color:var(--brand-soft)}.rdp .thread 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.gcard{background:var(--card);border:1px solid var(--line);box-shadow:var(--shadow);opacity:0;border-radius:20px;padding:30px 24px;transition:opacity .26s,transform .26s;transform:translateY(12px)scale(.99)}.rdp .gcard.in{opacity:1;transform:none}.rdp .gicon{background:var(--brand-soft);border-radius:24px;place-items:center;width:80px;height:80px;margin:0 auto 14px;font-size:42px;display:grid}.rdp .gicon.crit{background:var(--accent-soft)}.rdp .gicon.big{background:0 0;font-size:54px}.rdp .gstep{text-align:center;text-transform:uppercase;letter-spacing:.08em;color:var(--brand);margin:0 0 6px;font-size:12px;font-weight:700}.rdp .gtitle{text-align:center;font-family:var(--serif);margin:0 0 8px;font-size:27px}.rdp .gblurb{text-align:center;color:var(--ink-soft);max-width:32ch;margin:0 auto 18px}.rdp .gcount{text-align:center;color:var(--muted);margin:0 0 22px;font-size:13px}.rdp .gcheer{text-align:center;color:var(--brand-dark);margin:0 0 8px;font-weight:700;animation:.4s pop}@keyframes pop{0%{opacity:0;transform:scale(.8)}to{opacity:1;transform:none}}.gsec{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 8px;font-size:12px;font-weight:700}.rdp .gcrit{text-transform:uppercase;letter-spacing:.05em;color:#8a5a1d;margin:0 0 8px;font-size:12px;font-weight:700}.rdp .gq{font-family:var(--serif);margin:0 0 16px;font-size:23px;line-height:1.22}.rdp .gopt-skip-hint{color:var(--muted);margin:-8px 0 14px;font-size:12px}.rdp .gopts{gap:10px;display:grid}.rdp .gopt{text-align:left;border:1.5px solid var(--line);cursor:pointer;color:var(--ink);background:#fff;border-radius:14px;padding:15px 16px;font-family:inherit;font-size:15px;font-weight:600;transition:all .12s}.rdp .gopt:hover{border-color:var(--brand);transform:translateY(-1px)}.rdp .gopt.sel{border-color:var(--brand);background:var(--brand-soft);box-shadow:0 0 0 2px var(--brand-soft)}.rdp .gscale{grid-template-columns:repeat(5,1fr);gap:8px;display:grid}.rdp .gnum{border:1.5px solid var(--line);cursor:pointer;background:#fff;border-radius:12px;padding:14px 0;font-size:16px;font-weight:700}.rdp .gnum.sel{background:var(--brand);color:#fff;border-color:var(--brand)}.rdp .gupload{border:1.5px dashed var(--line);cursor:pointer;width:100%;color:var(--ink-soft);background:#fafafa;border-radius:14px;padding:22px;font-size:15px;font-weight:600}.rdp .gupload.done{border-style:solid;border-color:var(--brand);background:var(--brand-soft);color:var(--brand-dark)}.rdp .gflag{background:var(--accent-soft);color:#8a5a1d;border:1px solid #ecd9bd;border-radius:12px;margin:0 0 16px;padding:12px 14px;font-size:13px}.rdp .ginfo{background:var(--warm-50,#faf8f4);border:1px solid var(--line);color:var(--ink-soft);border-radius:14px;margin:0 0 16px;padding:16px 18px;font-size:14px;line-height:1.55}.rdp .gsign{border:1.5px dashed var(--line);cursor:pointer;width:100%;color:var(--ink-soft);text-align:center;font-size:16px;font-weight:600;font-family:var(--serif);background:#fafafa;border-radius:14px;padding:28px}.rdp .gsign.done{border-style:solid;border-color:var(--brand);background:var(--brand-soft);color:var(--brand-dark)}.rdp .gfinish{text-align:center}.rdp .gconfetti{pointer-events:none;height:0;position:relative}.rdp .gconfetti span{background:var(--brand);width:9px;height:14px;animation:1.6s ease-in forwards fall;animation-delay:calc(var(--i) * 40ms);border-radius:2px;position:absolute;top:0;left:50%}.rdp .gconfetti span:nth-child(3n){background:var(--celadon)}.rdp .gconfetti span:nth-child(3n+1){background:#4a8f86}@keyframes fall{0%{opacity:1;transform:translateY(-20px)rotate(0)}to{transform:translate(calc((var(--i) - 12) * 22px), 380px) rotate(540deg);opacity:0}}.previewbar{border-top:1px dashed var(--line);margin-top:16px;padding-top:14px}.rdp .previewbar .pb-l{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin-bottom:8px;font-size:12px;font-weight:700}.rdp .previewbar .pb-btns{flex-wrap:wrap;gap:8px;display:flex}.rdp .previewbar .pb-btns button{border:1px solid var(--gold,#c9893f);color:#8a5a1d;background:var(--accent-soft);cursor:pointer;border-radius:10px;padding:8px 12px;font-size:13px;font-weight:600}@media (max-width:640px){.rdp .grid{grid-template-columns:1fr}.rdp .card{padding:20px}.rdp .appt{flex-wrap:wrap}.rdp .appt .a-join{width:100%;margin-left:0}.rdp .appt .a-join .btn{width:100%}.rdp .actiongrid{grid-template-columns:1fr}.rdp .otp{gap:7px}.rdp .otp input{flex:1 1 0;width:auto;min-width:0}.rdp .actions .btn.primary{flex:1}}.rdp .hero{text-align:center;padding:22px 18px 26px}.rdp .hero-mono{background:linear-gradient(135deg, var(--brand) 0%, var(--brand-dark) 100%);width:92px;height:92px;color:var(--celadon);border-radius:26px;place-items:center;margin:0 auto 18px;display:grid;box-shadow:0 16px 38px #13302e42}.rdp .hero-mono svg{width:54px;height:54px}.rdp .hero-h{font-family:var(--serif);color:var(--ink);letter-spacing:-.01em;margin:0 0 10px;font-size:33px;line-height:1.1}.rdp .hero-sub{color:var(--ink-soft);max-width:34ch;margin:0 auto;font-size:16px;line-height:1.55}.rdp .eyebrow{align-items:center;gap:8px;display:inline-flex}.rdp .eyebrow:before{content:"";background:var(--brand);border-radius:2px;width:20px;height:2px}.rdp .btn.primary{box-shadow:0 6px 16px #1d4e5233}.rdp .btn.primary:hover{transform:translateY(-1px);box-shadow:0 10px 22px #1d4e5242}.rdp .choice.sel{box-shadow:inset 3px 0 0 var(--brand), 0 0 0 2px var(--brand-soft)}.rdp .t-sec{text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin:0 0 10px;font-size:12px;font-weight:700}.rdp .ticket-row{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:13px;margin-bottom:10px;padding:14px;transition:all .12s}.rdp .ticket-row:hover{border-color:var(--brand);box-shadow:var(--shadow)}.rdp .tr-top{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:7px;display:flex}.rdp .tr-id{color:var(--ink);font-size:13px;font-weight:700}.rdp .tr-subj{margin-bottom:4px;font-size:15px;font-weight:600}.rdp .tr-meta{color:var(--muted);font-size:12.5px}.rdp .rolepills{flex-wrap:wrap;gap:8px;display:flex}.rdp .rolepill{border:1px solid var(--line);color:var(--ink-soft);cursor:pointer;background:#fff;border-radius:999px;padding:7px 14px;font-size:13px;font-weight:600;transition:all .12s}.rdp .rolepill:hover{border-color:var(--brand)}.rdp .rolepill.sel{background:var(--brand);color:#fff;border-color:var(--brand)}.rdp .action.feat{background:var(--brand-soft);border-color:#c9ded8}.rdp .action.feat .a-t{color:var(--brand-dark)}.rdp .checklist{margin:4px 0 0;padding:0;list-style:none}.rdp .checklist li{color:var(--ink-soft);border-bottom:1px solid var(--line);padding:7px 0 7px 26px;font-size:14px;position:relative}.rdp .checklist li:last-child{border-bottom:none}.rdp .checklist li:before{content:"";border:2px solid var(--brand);border-radius:50%;width:9px;height:9px;position:absolute;top:12px;left:4px}.rdp .wchart{align-items:flex-end;gap:8px;height:96px;margin-top:14px;padding:0 2px;display:flex}.rdp .wbar{background:linear-gradient(180deg, var(--brand) 0%, var(--brand-dark) 100%);border-radius:6px 6px 0 0;flex:1;min-height:14px}.rdp .progressbar{background:var(--brand-soft);border-radius:999px;height:9px;overflow:hidden}.rdp .progressbar span{background:var(--success);border-radius:999px;height:100%;display:block}.rdp .restiles{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;display:grid}.rdp .restile{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:12px;padding:13px;transition:all .12s}.rdp .restile:hover{border-color:var(--brand);box-shadow:var(--shadow)}.rdp .restile .rt-type{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-size:11px;font-weight:700}.rdp .restile .rt-ttl{margin-top:4px;font-size:14px;font-weight:600}.rdp .reslist{flex-direction:column;gap:9px;display:flex}.rdp .resrow{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:12px;align-items:center;gap:12px;padding:12px 14px;transition:all .12s;display:flex}.rdp .resrow:hover{border-color:var(--brand);box-shadow:var(--shadow)}.rdp .resmeta{flex:1;min-width:0}.rdp .resttl{font-size:14.5px;font-weight:600}.rdp .resgo{color:var(--brand);white-space:nowrap;font-size:12.5px;font-weight:600}.rdp .restype{text-transform:uppercase;letter-spacing:.04em;background:var(--info-soft);color:var(--info);white-space:nowrap;border-radius:8px;padding:5px 9px;font-size:11px;font-weight:700}.rdp .restype.t-pdf{background:var(--danger-soft);color:var(--danger)}.rdp .restype.t-video{background:var(--accent-soft);color:#8a5a1d}.rdp .restype.t-link{background:var(--celadon-soft);color:var(--brand-dark)}.rdp .restype.t-instructions{background:var(--brand-soft);color:var(--brand-dark)}.rdp .restype.t-doc{background:var(--info-soft);color:var(--info)}.rdp .tile.tile-alert{background:var(--danger-soft);border-color:#e3b7ad}.rdp .tile.tile-alert .t-val{color:var(--danger)}.rdp .ticket-row.escalated{border-color:#e3b7ad;box-shadow:inset 0 0 0 1px #e3b7ad}.rdp .escal-note{color:var(--danger);margin-top:8px;font-size:12.5px;font-weight:600}.rdp .callout.alert{background:var(--danger-soft);color:#7d2c20;border-color:#e3b7ad}.rdp .a2hs-steps{flex-direction:column;gap:12px;display:flex}.rdp .a2hs-step{border:1px solid var(--line);background:#fff;border-radius:13px;align-items:flex-start;gap:13px;padding:14px 15px;display:flex}.rdp .a2hs-num{background:var(--brand);color:#eafaf0;border-radius:50%;flex:0 0 28px;place-items:center;width:28px;height:28px;font-size:14px;font-weight:700;display:grid}.rdp .a2hs-t{flex-wrap:wrap;align-items:center;gap:8px;font-size:15px;font-weight:600;display:flex}.rdp .a2hs-ic{color:var(--brand);vertical-align:middle;display:inline-flex}.rdp .a2hs-d{color:var(--ink-soft);margin-top:3px;font-size:13.5px;line-height:1.45}.rdp button.action,.rdp button.choice,.rdp button.ticket-row{font:inherit;color:inherit;text-align:left;width:100%}.rdp .appt .a-join .btn{white-space:nowrap}@media (max-width:640px){.rdp .appt .a-join .btn{white-space:normal;width:100%}}.rdp .provider img.pava{object-fit:cover;border:2px solid var(--brand-soft);border-radius:50%;flex:none;width:54px;height:54px}